Uvdesk – An Open Source Free Helpdesk Ticketing System

Introduction UVdesk is a fully functional open-source web-based ticketing system built on famous technologies such as Symfony/PHP and backbone.javascript framework. It’s a pack of amazing features for handling customer queries by using various incredible tools & tactics that saves time and agent workload. Features Translation Support (Multilingual) Unlimited Agents, Group, Team, Customers, Tickets etc Agent Privileges No limit on the number of Mailbox/Email integration Saved Replies for common queries Filter based on ticket status, Id, agent, customer, etc Block Spam Standard automated workflows Notes for agents Custom branding Change logo…

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how to change the keycloak database to MySQL from h2

In this document, we will check how to change the keycloak database to MySQL from h2. Keycloak comes with its own embedded Java-based relational database called H2. This is the default database that Keycloak will use to persist data and really only exists so that you can run the authentication server out of the box. It’s fine for development purposes, but for the production, it is recommended to replace it with a more production-ready external database. Prerequisites * Keycloak server, if not check this link * Running MySQL server, if…

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how to set up a keycloak server in Linux

Hi All, this document shows you how to set up a keycloak server in Linux. Keycloak is an open-source software product to allow single sign-on with Identity Management and Access Management aimed at modern applications and services. As of March 2018, this JBoss community project is under the stewardship of Red Hat who uses it as the upstream project for their RH-SSO product. Prerequisites * Java 1.8 running on the Linux server. If not installed check this link Setup Java 8 in Linux machine. * Working Nginx server. Installation Step…

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how to configure apache drill cluster

how to configure apache drill cluster Hi Techrunnr Readers, this document deals with how to configure apache drill cluster Apache Drill is an open-source software framework that supports data-intensive distributed applications for interactive analysis of large-scale datasets. Drill is the open source version of Google’s Dremel system which is available as an infrastructure service called Google BigQuery. Prerequisites * Working zookeeper node, if not installed check here * Java installed and configured. Installation Step 1: Download latest Apache Drill.( Do all these steps to all the drill nodes). Step 2:…

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how to install apache zookeeper in linux

how to install apache zookeeper in Linux Hi Techrunnr Readers, this document deals with how to install apache zookeeper in linux. Apache ZooKeeper is a software project of the Apache Software Foundation. It is essentially a centralized service for distributed systems to a hierarchical key-value store, which is used to provide a distributed configuration service, synchronization service, and naming registry for large distributed systems. Prerequisites * Linux machine with java installed, if not install follow here. Installation Step 1: Once you configured java in your Linux machine, download the latest…

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enabling authentication for kibana using apache web server

enabling authentication for kibana using Apache web server Hello Techrunnr Readers, This document deals with enabling authentication for kibana using Apache web server. Kibana is an open source data visualization plugin for Elasticsearch. It provides visualization capabilities on top of the content indexed on an Elasticsearch cluster. By default, kibana doesn’t support authentication for the dashboard. Here we restrict the kibana dashboard using Apache web server by setting by creating htuser. This provides one more layer of security. This protects your analytics system from unauthorized access from hackers. 1. Install…

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how to get thread and heap dump

how to get thread and heap dump Hi Techrunnr Readers, this document deals with how to get thread and heap dump. A heap dump is a snapshot of the memory of a Java™ process. The snapshot contains information about the Java objects and classes in the heap at the moment the snapshot is triggered. Because there are different formats for persisting this data, there might be some differences in the information provided. A thread dump is a snapshot of the state of all threads that are part of the process.…

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install teamviewer in ubuntu 18.04

how to install teamviewer in ubuntu 18.04 Hi Techrunnr subscribers, this tutorial deals with how to install teamviewer in ubuntu 18.04. TeamViewer is proprietary computer software for remote control, desktop sharing, online meeting, web conferencing and file transfer between computers. It supports various Operating systems like Windows, MAC, Linux, Android, IOS , ChromeOS etc. Establish incoming and outgoing remote desktop and computer-to-computer connections for real-time support or access to files, networks and programs. Collaborate online, participate in meetings, chat with other people or groups, and make video calls in one-click.…

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how to install nexcloud in ubuntu 18.04

how to install nexcloud in ubuntu 18.04 In this document we will show you how to install nexcloud in ubuntu 18.04 Nextcloud is a suite of client-server software for creating and using file hosting services. It is functionally similar to Dropbox, although Nextcloud is free and open-source, allowing anyone to install and operate it on a private server Install Apache and mariadb Use the following commands to install apache and marriadb server sudo apt-get update sudo apt-get install apache2 mariadb-server mariadb-client After installing Apache2, the commands below can be used…

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how to harden jboss server

how to harden jboss server Hi Techrunnr subscribers, this document deals with how to harden jboss server. JBoss Application Server (JBoss AS) is an open-source, cross-platform Java application server developed by JBoss, a division of Red Hat Inc. JBoss AS is an open-source implementation of Java 2 Enterprise Edition (J2EE) that is used for implementing Java applications and other Web-based applications and software. 1.Disabling the default JBoss 7 welcome pages Remove the default jboss welcome pages, allowing this will lead to attacker to know about application and infra. 2. Secure…

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